One of the main differences between our company and our competitors is that our Installation teams are employed by the business they’re not subcontractors. We guarantee their workmanship for 2 years. After the two years our products have manufacturer backed guarantees that extend to a lifetime! And, of course if a manufacturer’s own engineer is not available to repair then we will come and repair for a small call out fee.
When you buy a Timothy Michael bathroom you are buying into a family run, customer service focused business.
We hear that other companies guarantee the workmanship of their subcontractors. However, we feel this isn’t a solid guarantee and have recently heard of an instance where a homeowner has been left with an Installer and the company arguing over who is at fault when a problem has arisen. Rest assured if you have a Timothy Michael bathroom installed you will never be stuck in this scenario!